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GDPR

Last updated 1 October 2026

How ISMS meets UK GDPR for the mosques, madrasahs and consultancies that use it.

1. Our role

You decide what records to keep about your pupils, parents, applicants and staff, so you are the data controller. We run the software that holds them, so we are your data processor. We only use your records to provide ISMS to you.

2. Our agreement with you

Every organisation that uses ISMS is covered by our data processing terms, which set out our commitments under Article 28 of UK GDPR. There is nothing extra to sign.

3. Where your data is kept

ISMS is hosted in the United States (US West). Transfers from the UK are covered by the standard contractual clauses with the UK International Data Transfer Addendum. We give customers the list of the few other companies involved on request, and 30 days' notice before adding one.

4. How we keep it safe

Each organisation's records are kept separate at the database level. Connections are encrypted, passwords are stored hashed, sign-in supports two-factor authentication, staff only see what their role allows, and sensitive actions are logged.

5. Requests from parents, pupils and applicants

If someone asks you for a copy of their data, or to correct or delete it, you can view and edit their record in ISMS. For anything you cannot do yourself, we will help so you can reply within the one month the law allows.

6. If something goes wrong

If we find a breach affecting your data, we will tell you within 48 hours, so you have time to report it to the ICO within your 72 hours.

7. When you leave

We will give you a copy of your data on request, while you use ISMS or when you leave. When your subscription ends, we delete your data within 90 days unless the law requires us to keep it.

8. Questions

Email hello@ismsuk.com and we will answer any data protection question, or fill in your supplier questionnaire.

For how we handle information as a business, see our privacy policy.

Questions about this page: hello@ismsuk.com · GDPR · Privacy policy · Cookie policy · Data processing terms